Privacy Policy

At , your privacy is our priority. We deeply value your trust and aim to handle your personal information responsibly. This Privacy Policy outlines the types of personal data we collect, how we collect it, the ways we use it, and the steps we take to safeguard it. You’ll also find information on how to manage your preferences and contact us regarding our privacy practices.

Important Note: does not sell, rent, or share your personal information with third parties.

1. Information We Collect

We collect personal information through various interactions, including newsletter subscriptions, purchases, account registrations, giveaways, and skin diagnostics. The types of data we may gather include:

  • Identity & Contact Details: Name, birthday, phone number, email, delivery and billing addresses, taxpayer number, purchase history, customer support interactions, favorite products, skin type, and concerns.
  • Transaction Information: Bank name, card type, and partial card or account numbers, depending on the payment method.
  • Technical Details: IP address, browser type, operating system, location, time zone, and device information.
  • Marketing Preferences: Communication preferences and consent for promotional material.
  • Social Profiles: Publicly available information from your social media accounts.

2. Information You Provide

You may choose to provide additional personal information by participating in promotions, making purchases, or sharing content with us. This includes your gender, tax details, preferences, skin conditions, and multimedia content like photos and reviews.

3. How We Use Your Information

We use your data to:

  • Personalize communication and promotional materials.
  • Manage your account and order history.
  • Provide customer support before, during, and after purchases.
  • Process payments and issue invoices.
  • Invite you to special events and tailor product recommendations.

We may also use your data for other purposes, as clearly communicated at the point of collection.

4. Cookies and Analytical Tools

To enhance your experience, utilizes cookies and tools such as Google Analytics. These technologies help us understand user behavior, personalize content, and deliver targeted advertisements. Cookies store details like your language preference, browsing history, and cart items to streamline your experience.

Opt-Out Option: You can manage cookie preferences through your browser settings or opt out of Google Analytics tracking via this plugin.

5. Newsletters and Text Messaging

Stay updated with via:

  • Text Alerts: Receive up to 4 monthly messages about products, events, and promotions (free of charge).
  • Newsletters: Get 2 emails weekly featuring offers, beauty tips, and discounts.

You can unsubscribe anytime by contacting us at .

6. Data Sharing

We do not sell or rent your data. However, we may share information with:

  • Payment processors, distributors, and shipping partners to fulfill orders.
  • Marketing and hosting providers for operational purposes.
  • Tax authorities when legally required.

In compliance with the law, data may also be shared to prevent fraudulent or illegal activities.

7. Data Security

We employ advanced security measures, including SSL encryption, to protect your data. All payment transactions are securely processed via PayPal, and does not store sensitive banking information. While no system is entirely foolproof, we continuously update our safeguards to ensure maximum protection.

8. Data Retention

We retain your data while your account is active or as needed for operational, legal, or fraud prevention purposes. Upon account closure, only essential information will be maintained as required.

9. Managing Consent

You may withdraw your consent for data usage or request updates to your personal information by contacting . Note that withdrawing consent may limit access to certain services.

10. Accessing and Updating Your Information

You have the right to review, correct, or delete your personal information, subject to local laws. To request changes, email . Verification of identity may be required.

11. Policy Updates

Changes to this Privacy Policy will be posted on our website and, when applicable, communicated via email. Please check this page regularly for updates.

For any inquiries, contact us at .